In a first of its kind initiative in India, Jet Airways is collaborating with the Bureau of Civil Aviation Security of India (BCAS) and Bangalore International Airport (BIAL) for a pilot project to test the use of Mobile Boarding Passes on its flights.
During this trial phase, guests can use barcoded boarding passes on their mobile phones to enter Bengaluru’s Kempegowda International Airport (KGIA), pass through security and board their flight. This removes the need for paper boarding passes and fast tracks departure process.
Cramer Ball, Chief Executive Officer, Jet Airways said, “We are delighted to partner with BCAS and BIAL to test the application of mobile boarding passes. This initiative is set to greatly improve the on-ground guest experience during the departure process. Following the successful completion of the trial we’ll look to extend this service across all Jet Airways flights once regulatory approvals are notified. Jet Airways has always been at the forefront of using technology to enhance the travel experience of its guests and this is one of many initiatives we will look to implement over the coming years.”
BIAL has installed mobile boarding pass scanners at the entrance of the terminal, security check points and the boarding gate. To use mobile boarding passes during the trial period, Jet Airways guests will need to check in at jetairways.com, m.jetairways.com or the Jet Airways mobile app and opt for a mobile boarding pass which has been designed in-house by Jet Airways and follows all IATA standards and requirements.
GV Sanjay Reddy, Managing Director, BIAL said, “At KIAB our efforts have been to constantly evolve our IT systems and processes to help us serve our passengers and airlines more efficiently. The mobile boarding pass trial is a process improvement with simplicity and convenience at its core. This will have a direct impact on time saved and the overall passenger experience during departure. We are delighted that Jet Airways and Bengaluru Airport have partnered to test this concept and we hope this process improvement will receive the necessary regulatory clearances, and can be a reality and established process soon.”
