Lords Hotels and Resorts, a mid-market hotel chain with presence in 40 cities, 11 states and 2 countries, enhances its safe stay initiative Karona Safe Rahona Safe after the second wave of COVID-19.
The new protocols includes enhanced cleaning and sanitisation of all touch points, training sessions on hygiene, sanitized, and considerably reducing need for physical contact throughout the stay to mention a few. These protocols will be reviewed regularly and certified by experts. Other protocols such as social distancing, contactless check in, sanitisation, in room dinning, thermal screening of guest, allotting room to the guest after 48 hours of the previous check-out to mention a few were already in place earlier.
Pushpendra Bansal, Chief Operating Officer, Lords Hotels and Resorts, said, “Our group aims to provide comfortable and safe experience. The second wave of COVID-19 in India appears to be ascending faster than the first wave. Safety of our guests, employees remains to be our prior concern and hence we enhanced the protocols of our safe stay initiative Karona Safe Rahona Safe.”