In its continuous quest to enhance the quality of service to the guests, Sinclairs Hotels has launched an ‘on-line’ check-in system. This is yet another pioneering effort from this company which is strongly focused on customer service.
Now, guests who have booked rooms in any of the properties of Sinclairs Hotels will be mailed a link with the reservation confirmation voucher. Using the link, the guest can check in online. This will enable guests arriving at the hotel to check in seamlessly in less than a minute.
According to P Sudhakaran, General Manager, Sales & Coordination, “guests arrive at our hotel after a long drive/train journey or by flight. They are tired and the fast track ‘check-in’ is one of our initiatives to delight our guests.”
There are several other initiatives which are being taken to ensure that guests have a delightful experience during their stay at Sinclairs.
Sinclairs Hotels presently owns and operates seven hotels/resorts in Siliguri, Darjeeling, Dooars, Kalimpong, Burdwan, Ooty and Port Blair.
