The international education segment from India is a significant and growing market. With an approx. 20-25% growth pre-pandemic, the student business is witnessing strong revival in 2021 with trends indicating a surpassing of pre-pandemic levels by end of FY2021-22.
With a clear intent to leverage this high growth opportunity, Thomas Cook (India) has delivered on an extensive end-to-end student portfolio covering visa support, travel including quarantine packages, travel insurance, foreign exchange, health and safety services.
The company has accelerated its digital-first strategy with the launch of innovative solutions – that deliver simple, swift, seamless contactless solutions for Indian students planning to study overseas.
To address the significant challenges of its student customers, Thomas Cook India fast tracked its Digital First strategy to launch an innovative hybrid model.
Deepesh Verma, Senior Vice-President – Foreign Exchange, Thomas Cook (India). said, “Our student portfolio is extensive and supports your child at every stage of his/her education – from visa support, special air fares, quarantine packages and excess baggage to our Toll-Free safe travel helpline, covid-negative certification services to transfers for university fees, tuition, living expenses to cash and pre-paid forex cards that you can top up with ease from India…
Our hybrid contactless model and doorstep delivery brings added convenience and ensures safety for you and your child in this COVID-era. And with the efficiencies of our digital model, you always have the strong reassurance and trust of the Thomas Cook brand – a brand that forms a very special bond between us and you our valued customer.”
Abraham Alapatt, President & Country Head – Marketing, Service Quality, Value Added Services & Innovation said, “The rapidly growing family of overseas students from India, are faced with multiple new concerns and a rapidly changing ecosystem in the pandemic era. These compound the uncertainty and worries that they face as they embark on a very important phase of their life. Thomas Cook India – as leaders in the space, harness our comprehensive travel and foreign exchange expertise to offer a comprehensive suite of services that cover every stage post admission to ensure a seamless digital journey that is safe, fast & secure to deliver end to end assistance in this now even more unpredictable global environment.”
