Vistara has launched an all-new website that runs on popular web browsers including Chrome, Firefox, Safari, and Internet Explorer. The new website transforms the online experience for customers, providing enhanced features, speed, functionality, navigation, and visual appeal, along with an intuitive and clutter-free user interface with all relevant information logically placed and easily viewable. Club Vistara members can also now view a comprehensive account summary through a simplified, intuitive dashboard-on-a-page.
Sanjiv Kapoor, Chief Strategy & Commercial Officer, Vistara said, “The new Vistara website has been designed from scratch with the sole purpose of making our first point of interaction with our customers as seamless, intuitive, and pleasant as the on-ground and in-flight experience, and empowering them with more choices. It is also aligned with our focus on building a robust digital presence for Vistara and embracing the latest technologies to simplify processes and heighten engagement with our customers. The new website is the platform on which we will be introducing an exciting host of new online products, services, and offers in a phased manner over the coming months.”
The new website includes enhanced features such as ability to use promo codes, view tabbed fares by date, fare strike-through display to show applicable discounts visually, and number of seats available at each fare if less than nine. The website also allows fare displays to be sorted based on user preference, stores recent flight searches, auto-populates Club Vistara customer information, and anticipates the needs of travellers via offers such as upgrades directly in the booking flow. A compact booking summary is visible at all stages of the booking, and bookings whether for flights, hotels, cars, or holiday packages, are now possible seamlessly in as few as three simple steps.