“My focus will remain on delivering exceptional guest experiences, fostering innovation, and driving sustainable practices across all operations”- Soumitra Kundu
The Orchid Hotel Pune has announced the promotion of Soumitra Kundu to Deputy General Manager. With over 20 years of impressive background in F&B within the hospitality industry in managing complex hotel operations, Kundu has established himself as a top-performing leader in the hospitality industry.
In his new role, Kundu will continue to drive operational excellence and oversee key initiatives to enhance guest satisfaction, elevate service standards, and strengthen the hotel’s position as a leading hospitality destination.
His forward-thinking approach has driven the hotel’s F&B transformation, incorporating eco-friendly innovations, advanced technologies, and comprehensive staff training programs. With his new role, Kundu will continue to lead to the hotel’s commitment to guest satisfaction, operational excellence, and sustainability.
Kundu’s expertise spans hotel budgeting and forecasting, monitoring and developing staff performances, ensuring service quality and operational efficiency, and driving sales and marketing initiatives. He also possesses an in-depth understanding of compliance with federal and state regulations, all while upholding impeccable integrity and work ethic.
He has played a pivotal role in implementing enhanced safety measures, ensuring a secure and comfortable environment for guests. His commitment to sustainability and minimizing food waste aligns with the hotel’s eco-friendly initiatives. Under his leadership, the hotel has expanded its focus on health and wellness by offering organic, nutritious options, alongside convenient grab-and-go facilities.
Kundu said, “My focus will remain on delivering exceptional guest experiences, fostering innovation, and driving sustainable practices across all operations.
I look forward to working closely with the talented team here to build on our success and continue shaping the future of hospitality.”
