Bamboo Airways has selected Amadeus as its next-generation technology partner. The carrier will implement the Amadeus Altéa PSS solution in addition to solutions for revenue management and digital experience.
The carrier will join a community of over 200 airlines using Amadeus PSS technology worldwide, positively shaping its operations and passenger experiences. The Altéa PSS will enable Bamboo Airways to deliver modern, efficient reservation services for front-line employees to aid customers in purchasing, changing, and using services from the airline.
Bamboo Airways will also implement Amadeus’ groundbreaking Network Revenue Management solution, powered with Artificial Intelligence capabilities. Additionally, the carrier will implement a modern front-end solution, Amadeus Reference Experience, for booking, self-service check-in, and self-re-accommodation workflows.
Mr. Nguyen Manh Quan, CEO of Bamboo Airways said, “Cooperating with a critical partner like Amadeus is the first step in digital transformation of Bamboo Airways to improve the technology systems and leverage customer experiences. Our adoption of the Altéa PSS and other digital solutions marks a crucial breakthrough in our business strategy, thus creating a launch pad to thrive in international markets, join the world’s major airline alliance down the line, and affirm our global status.”
Javier Laforgue, Executive Vice President, Travel Unit & Managing Director, Asia Pacific, Amadeus, “Bamboo Airways is joining a community of the world’s leading airlines and we are honored to welcome the carrier to the Amadeus family. Since it was founded in 2017, we have built a close working relationship with Bamboo Airways, and we are thrilled to begin a new chapter with the carrier. We believe our advanced technology will enable Bamboo Airways to become one of the leading airlines in Asia by delivering a best-in-class travel experience for its passengers.”
