Cathay Pacific Airways and Dragonair have announced the introduction of an enhanced baggage policy, which will see passengers benefit from increased check-in allowances and generally lower excess baggage charges. Under the revised weight system policy, all passengers, regardless of their class of travel, will enjoy an additional 10kg allowance for check-in baggage. Marco Polo Club Silver, Gold and Diamond members will benefit from an extra 10kg, 15kg and 20kg respectively.
In line with global industry standards, the zoning of excess baggage charges will also be adjusted. The new zone combinations will see an extensive reduction of charges of up to 40 per cent.
To improve check-in efficiency and reduce queuing time at airports across the airlines’ networks, the revised baggage policy will follow a weight system with piece count. Passengers in Business Class, Premium Economy Class and Economy Class will be entitled to check-in two baggage items free of charge. First Class passengers will be entitled to check-in three baggage items free of charge. Marco Polo Club Gold and Diamond members will be entitled to check-in one additional item on top of their travel class allowance.
In addition to the enhanced check-in baggage policy, Dragonair will increase its carry-on baggage allowance, which currently stands at 5kg in all classes, to match that of Cathay Pacific. The new allowance for passengers travelling in Economy and Premium Economy will be increased to seven kg; Business Class and First Class passengers will enjoy allowances of 10kg and 15kg respectively.
The enhanced check-in baggage allowance will be applicable to air tickets issued or exchanged on or after September 15, 2016, while the new carry-on baggage policy will be effective from September 15, 2016.
Rajesh Menon, Regional Sales and Marketing Manager, South Asia said, “At Cathay Pacific, all our endeavours are centred around passenger satisfaction and aimed at creating incremental value for them. We constantly strive to introduce initiatives that enable our customers to enjoy a journey well travelled. Our newly introduced baggage policy will benefit our customers by providing them with the advantage of carrying extra baggage without any additional fees. I am sure that our new baggage policy will give our valued customers yet another reason to travel the world with Cathay Pacific.”
