Emirates has revamped its corporate loyalty programme, Emirates Business Rewards. The airline hopes the new programme has been simplified and made more competitive to allow for easier redemptions and upgrades even on last minute bookings. One of the biggest features in the newly improved programme is the ability to use Business Rewards Points to book any commercially available seat at any time giving members cash-like convenience.
Emirates recently commissioned an independent survey on the perception and habits of over 800 business travellers and decision makers of business travel in the UAE. The key findings reiterate the need for cost effectiveness and flexibility in corporate travel which resonates with the new features of Emirates Business Rewards.
According to the survey, the top three factors considered for airline selection were fare (30 per cent), flight timings (26 per cent), and value for money (23 per cent). Emirates Business Rewards will satisfy customer needs and provide value-added benefits catered to organisations of any size, charities and clubs. In addition to allowing redemptions for any seats, there is also greater flexibility when it comes to earning and redeeming the Business Rewards Points.
Enrolment has also been simplified regardless of organisation size. The introduction of the ‘Guest Traveller’ function means that organisations can include non-company persons, such as consultants, or clients who travel on behalf of the organisation, and still earn Business Rewards Points.