IntrCity SmartBus, the largest tech-enabled fleet of inter-city buses, grew 1.8x in the first half of 2022, with revenues nearing $45 million annualised run rate and business achieving operational profitability.
The company recorded over 2 lakhs monthly seat capacity and 80% increase in revenue. The founders’ theory that intercity bus passengers will pay more for a consistent service quality that is safe, reliable, and punctual has been validated by the company’s success and ongoing expansion.
Within the next 12 months, the brand’s next goal is to reach $100 million in annualised revenue and maintain EBITDA level profitability. Over the next five years, the company plans to convert 5000+ regular buses to ‘Connected SmartBus Network’ by leveraging Mobility Platform’s technological capabilities.
Speaking about the company’s success chart, Kapil Raizada, Co-founder of IntrCity, said, “IntrCity SmartBus has served nearly 2 million travellers, and we are thankful to travellers for making us the largest fleet in India. We are committed to continuously improving our state-of-the-art tech platform & making IntrCity SmartBus amongst the best in the world.”
The growing consumer love is reflected in a Net Promoter Score (NPS) of 59, which has consistently been the best in the industry. The brand is more confident than ever in changing the way India travels inter-city.
IntrCity’s in-house technology capabilities include not only a Consumer App, but a 360-degree full stack mobility technology platform that ensures tight operations control, consistent consumer experience, bus operators’ portal, revenue maximisation with real-time data & business insights which are all part of the SmartBus Mobility Operating System.
