Jyotiraditya M. Scindia, Union Minster of Civil Aviation, dedicated eGCA (e-Governance in Directorate General of Civil Aviation), the e-governance platform in Directorate General of Civil Aviation (DGCA) to the nation. Civil Aviation Secretary Rajiv Bansal and Arun Kumar, Director General of Civil Aviation, were also present on the occasion.
Speaking on the occasion, Scindia said that the project has been aimed at automation of the processes and functions of DGCA, with 99 services covering about 70% of the DGCA work being implemented in the initial phases, and 198 services to be covered in other phases.
He said that this Single window platform will bring in bring in monumental change- eliminating operational inefficiencies, minimizing personal interaction, improving regulatory reporting, enhancing transparency and increasing productivity.
He lauded the DGCA for ushering in a paradigm shift from restrictive regulation to constructive collaboration. The Minister said that we have just begun, journey is not yet over, and soon there will be a review to understand as to how the customers have benefitted from this transformation, and what more needs to be done.
The project will provide a strong base for IT infrastructure and service delivery framework. The e-platform provides an end-to-end solution including various software applications, connectivity with all the regional offices, a ‘portal’ for dissemination of information and for providing online and speedy service delivery in a secure environment. The project would enhance the efficiency of the various services provided by the DGCA and would ensure transparency and accountability in all DGCA functions. The project has been implemented with TCS as Service Provider and PWC as Project Management Consultant.