Turkish Airlines aims to perfect the flight experience it offers to its passengers through new services, particularly those introduced in recent years.
According to an official statement, the airline said that regarding both passenger satisfaction and experience as its top priorities, the national flag carrier airline will keep taking firm steps at improving its product, service and quality processes with the experience it has attained from passenger ratings and feedback.
From this date on, Turkish Airlines, aiming to excel at total brand experience offered to its passengers at Istanbul New Airport, which will be operational on October 29, 2018, will only take the evaluations based on direct passenger experience into consideration.
