VFS Global crosses 300 million application milestone

Last 100 million applications have come in the past 5 years, processing 24.1 million applications in 2023 alone.

VFS Global has crossed the 300 million applications milestone. It is notable that the last 100 million applications have been achieved in the past 5 years despite the pandemic-driven travel slow-down of 2020-2022. In 2023 alone, the company processed 24.1 million applications, 35% more than 2022. (Source: ISR 2023), and between January to May 2024, it has processed approximately 100,000 applications a day.

Zubin Karkaria, Founder and Chief Executive Officer, VFS Global Group, said, “We are very pleased and honoured with the achievement of this milestone, which is a testament to the trust 69 governments have in VFS Global, and a testament to the reliable, secure and innovative services we provide across 153 countries. We are also deeply grateful to all visa applicants using our services.”

“Over the past year we are honoured to have won several important contracts, including becoming the exclusive overseas visa outsourcing partner for UK Visas and DHA Australia, and contracts with Germany, Finland, Portugal and Japan who have renewed their trust in us. We remain deeply committed to continuing investments in technology and human capital development to ensure continuous enhancement of our services”, Karkaria further added.

The company has introduced 16 unique digital solutions and built end-to-end eVisa platforms for 12 sovereign governments. VFS Global has also efficiently processed more than 140 million biometric enrolments since 2007. Today as more governments look to integrating biometric enrollment in their visa application process, VFS Global has further developed its capabilities with Multi-Mission Model (MMM) biometric kits.

Currently, the organisation is strategically focussed in leveraging GenAI-led capabilities to bring more efficiency in the customer journey. After partnering with the Responsible AI Institute to ensure responsible and ethical use of AI, VFS Global has set up an AI hub in Mumbai and Dubai with one more – in Berlin in the pipeline.